Home > Privacy Policy
Effective Date: March 1st, 2023
TravelWiz.pro (“TravelWiz.pro”) is an independent luxury travel agency (“Agency”). We represent the best of the best in travel, with a portfolio of 2,000 preferred travel suppliers — top hotels, cruise lines, tour operators, and more (“Preferred Suppliers”).
TravelWiz.pro respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect about individuals (including customers, Agency travel advisors, Preferred Supplier representatives, vendor and consultant representatives, and job applicants), how we may use the information, with whom we may share it, and the choices available to individuals regarding our use of the information. The Privacy Policy also describes the measures we take to safeguard the personal information, how long we retain the information, and how individuals can contact us about our privacy practices and to exercise their rights.
Our privacy practices may vary in the countries in which we operate to reflect local practices and legal requirements.
You are not required to provide this information, but if you choose not to do so, we may not be able to offer you certain of our services and features of our websites.
From our travel advisors, we collect information such as name, contact information, photos, Agency affiliations, travel specialties, city and country information, languages spoken, attendance at TravelWiz.pro-hosted events, reviews and recommendations.
From our Preferred Supplier representatives, we collect information such as name, contact information, event attendance, and online chat details if you choose to communicate with us this way.
From our vendor representatives, we collect information such as name, contact information, job title, and employer details.
In addition, when you visit our websites, we obtain certain information by automated means, such as through the use of cookies, web server logs and web beacons. The information collected in this manner includes IP addresses, operating systems type, browser type, domain and other system settings. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. Through these automated collection methods, we collect “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored.
To the extent required by applicable law, we will obtain your consent before placing cookies or similar technologies on your device. To find out more about the way we use cookies, web beacons and similar technologies and how to manage your settings and preferences at any time, please visit our Cookie Policy which can be found in the footer.
We may use the consumer information we obtain to:
As required by applicable law, we use the personal information we obtain to comply with applicable legal requirements, carry out our contractual obligations and, as permitted by law, pursue our legitimate interests as described above (such as managing our website, performing data analyses, and operating, evaluating and improving our business). Otherwise, we obtain consent to process personal information. We may combine information we obtain about you (such as through our website or from third parties such as our Member Agencies, analytics vendors or Preferred Suppliers) for the purposes described above. We also may use the information we obtain in other ways for which we provide specific notice at the time of collection or otherwise with your consent.
In addition, we use information collected online through cookies, web beacons and other automated means for purposes such as (i) customizing our users’ visits to our websites and (ii) managing our business. We also use this information to help diagnose technical and service problems, administer our websites, identify users of our websites, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users.
We also use third party web analytics services on the websites, such as those of Google Analytics The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the websites. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the websites.
On our websites, we collect information about your online activities to provide you with advertising about products and services tailored to your individual interests. This section of our Privacy Policy provides details and explains how to exercise your choices.
You may see certain ads on other websites based on your visits to our websites because we participate in advertising networks administered by third-party vendors. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that are tailored to your individual interests, to track your browser across multiple websites, and to build a profile of your web browsing. The information our ad network vendors collect includes information about your visits to websites that participate in the vendors’ advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. Our websites are not designed to respond to “do not track” signals received from browsers
We do not sell or otherwise share personal information about you, except as described in this Privacy Policy. We share the personal information we obtain with third parties who perform services on our behalf, such as ad network vendors, data analytics vendors, survey platforms, cruise lines (in connection with TravelWiz.pro Voyages registration), and email and print marketing vendors. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we share consumer personal information with Member Agencies and their travel advisors (if you select or already have a relationship with an advisor) to provide the services you request and with Preferred Suppliers to collaborate on special offers for Agency clients.
We may share the accounts and profiles of travel advisors on our websites so consumers can identify those advisors whose services they would like to engage.
We also may disclose information about you
We may transfer the personal information we collect about you to recipients (including third party service providers) in countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to recipients in other countries (such as the U.S.), we will protect that information as described in this Privacy Policy and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.
If you are located in the European Economic Area (“EEA”) or Switzerland, with respect to transfers of personal information to the U.S., TravelWiz.pro is certified under the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield frameworks developed by the U.S. Department of Commerce and the European Commission and Swiss Federal Data Protection and Information Commissioner, respectively, regarding the transfer of personal information from the EEA or Switzerland to the U.S.
We offer you certain choices in connection with the personal information we obtain from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified in the How to Contact Us section of this Privacy Policy. You may unsubscribe from receiving future marketing and promotional emails by clicking on the unsubscribe link provided in our emails. We may still contact you to respond to an inquiry and for certain account-related or transactional purposes.
To the extent provided by applicable law, you may
For your convenience and information, our websites may contain links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently of TravelWiz.pro. The privacy practices of these third parties, including details on the information they may collect about you, is subject to their own privacy policies or notices, which we strongly suggest you review. We are not responsible for the content of any online services that are not affiliated with TravelWiz.pro, any use of those services, or the privacy practices of those services.
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
To the extent permitted by applicable law, we retain personal information we obtain about you as long as
This Privacy Policy may be updated periodically to reflect changes in our personal information practices. We will post a notice on our websites and/or send you an email to notify you of any significant changes to our Privacy Policy and indicate at the top of the notice when it was most recently updated.
We create exclusive and personalized travel experiences that become cherished, lifelong memories. We cater to those who seek to go beyond all the clichés and discover the heart and pulse of both historic and contemporary destinations.
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